The answers to your questions

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Can I just order household management from you?

No, we only offer it to you if you book a reception/exit operation for travelers

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Do you manage the tourist tax?

In the à la carte offer, it is impossible for us to manage this tax on your behalf.

You will therefore have to organize yourself to collect it and return it to the authorities concerned.

However, some platforms like AirBnb

collect it if the rental is carried out through them

 

What does the Passenger Exit and Reception service include?

This service corresponds to managing the departure of tenants and the arrival of the next tenant.

It systematically integrates a control visit of the accommodation and the management of the keys.

We can associate with this service, if necessary,

the delivery of linen for incoming and the management of the household.

It responds perfectly to a need for service

on site when your receptive solution is not available.

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Why are the cleaning and linen options not billed to the tenant?

As we do not have a contract with the tenant, it is not possible for us to invoice him 

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Why do you visit my accommodation for à la carte services?

All the accommodations for which we intervene are visited

by the caretaker who will be responsible for it.

Even in the case of the simple handing over of the keys,

he must be able to answer your tenants' questions.

In addition, all accommodation managed by our concierges must meet comfort criteria.

and minimum equipment.

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Why are you charging for a marketing package?

Most concierge services hide from you that you will have inherent costs

the distribution of your advertisement  on the platforms.

These costs range from 3% to 15% per booking.

They are kept by the platform in case of cancellation by the customer.

By offering you a fixed price of 365 €, i.e. 1€ / day! ,

we undertake to release you from all these additional costs.